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- Lync 2011 mac log file location for mac osx#
- Lync 2011 mac log file location for mac#
- Lync 2011 mac log file location mac os x#
- Lync 2011 mac log file location zip file#
- Lync 2011 mac log file location archive#
Once you click on the Collet Logs button this is where we will see the log file location and the zip drive folder of where the logs are stored.įigure 2 After we click on the Collect Logs option the downloads location appears highlighting the SFBMaclogs zip file seen in figure 3 The zip is created from the moment we press the Collect Logs button in figure 2.
Lync 2011 mac log file location archive#
Here you will see the option Collect and archive logs and the Collect Logs button. Figure 1 Once we go to preferences, you will need to select the General Icon. The reason we are going here is find out the general tab information to see where the logs are going.įor under the preferences section is where you would navigate for the previous Lync 2011 Mac client. Once the client is installed, go to Skype for Business and click on Preferences.
Lync 2011 mac log file location for mac#
To collect log files and system information for Lync for Mac issues, follow these steps: Verify the version of the operating system. So let’s go to the next thing and that is once you have the Mac client installed. Are they in the same location as the Lync 2011 Mac client version? Are they located someplace different? To begin with unlike the Windows Lync or Skype client that we are all familiar with, logging for the Mac client was already enabled. One of the areas that I found myself looking for soon after the installation and getting signed on to the SFB Mac version was where the client logs would be located. I’m sure there are others like myself run both the Windows version Skype for Business 2015 client and Mac Skype for Business 2015 client (on separate machines of course, and yes that means I have a Mac).
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Lync 2011 mac log file location mac os x#
Note that Mac OS X 10.8 and later hides your Library folder. In your Home folder, open the Library folder.To clear out all preferences and other files associated with Lync: It is usually unnecessary to reinstall the application. Here is a sample error log from a TechNet Forums post where I got the solution from: 2 10:46:04.328 process.Ĭlearing preferences and starting over If other troubleshooting does not solve the problem, it may be necessary to clear all preferences for Lync for Mac and then set it up as if it were a new installation.
Lync 2011 mac log file location for mac osx#
Setting the input between half and full seems to be appropriate.īasically as it is described to me, Lync client for Mac OSX (10.6 and 10.7) will connect, show presence, but within one minute it blanks out and disconnects with an error. The built-in microphone on a Mac will also have a different input volume from a USB headset microphone. For example, a USB headset will have an independent volume setting from the internal speakers, or from headphones or external speakers plugged into the 1/8' audio out port. Each output and input device can have its own level settings. Select the appropriate settings for 'Output' and 'Input'.Open System Preferences and select Sound.Audio troubleshooting in System Preferences If you are having audio problems, and you can't resolve them within the Lync for Mac client, you can specify the input and output devices in your system sound settings: